Privacy Policy

Last updated: 24 June 2026

This Privacy Policy explains how IndiCab collects, uses and protects information when customers, captains, app reviewers or website visitors use our website, app or support channels.

1. Information We Collect

We may collect name, mobile number, email address, pickup and drop location, trip details, device information, payment status, support messages, captain identity and vehicle documents, and other information required for account, safety, compliance and support purposes.

2. How We Use Information

Information is used to create accounts, process ride requests, connect customers with captains, provide support, verify captains, prevent fraud, improve service quality, meet legal obligations and communicate important updates.

3. Sharing

We may share limited information with captains, customers, payment providers, technology vendors, support teams, regulators or law enforcement where required for service delivery, safety, legal compliance or dispute resolution.

4. Data Security

We use reasonable administrative, technical and operational safeguards to protect information. No online system can be guaranteed completely secure, so users should also protect their devices and account credentials.

5. Data Retention

Information may be retained while an account is active and for a reasonable period afterward for legal, tax, fraud prevention, safety and dispute resolution purposes.

6. User Choices

Users may request correction, access or deletion of applicable personal information by contacting [email protected]. Some information may need to be retained where required by law or legitimate business records.

7. Contact

Email: [email protected]
Phone: +91 8240301766
Address: Holding No. 19, Sahid Colony Sodepur, P.O. Sodepur SO, P.S. Khardah, District North 24 Parganas, Pincode 700110, Ward No. 13